New Clients
For new client referrals or to restart meals for a consumer please refer to the information below to have a timely response on client start-up. Please make sure all client information is provided accurately:
Area Agency on Aging
- If you are a Comcare or Passport case manager, all you need to provide is consumer’s demographics and amount of meals being requested.
- If you are a Buckeye or Molina case manager, we need a referral with demographics and amount of meals being requested. An authorization/service plan from the specific funding will also need to be sent to us before we can set a start date.
Catholic Social Services
- All you need to provide is demographics and amount of meals being requested
Molina (direct)
- All you need to provide is demographics, amount of meals and authorization
Buckeye (direct)
- All you need to provide is demographics, amount of meals and authorization and service plan
Ohio Medicaid Waiver
- You will need to provide a referral with client demographics, requested meal amount, confirmation of physician, ICD 10 codes, and service plan with confirmed information being requested.
Existing Client Updates
Authorized Signers
If your client is unable to sign:
- Area Agency on Aging and Catholic Social Services need to have supervisor confirmation on other signers. Please note that you are authorizing someone else to sign which guarantees payment if a client and family do not communicate information to you that would have their funds used elsewhere.
- Buckeye / Molina (direct) and Ohio Medicaid Waiver case managers can request this information. Please note that you are authorizing someone else to sign which guarantees payment if a client and family do not communicate information to you that would have their funds used elsewhere.